Terms & Conditions

The Safer Food System is an owned and operated product of The Safer Food Group Ltd. [Registered address and company number here] The Safer Food System is a downloadable Food Safety Management System and online learning package in-one, intended for use within Food and Drink businesses in the UK.

This website provides background information on the The Safer Food System, options to register for and purchase the system, and online access to the system and learning materials, all subject to the terms and conditions described in this document.

By using this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy govern The Safer Food Group Ltd’s relationship with you in relation to this website and the product as described.

Terms used within this document

The terms ‘The Safer Food System’, ‘us’ or ‘we’ and ‘System’ all refer to The Safer Food System as a wholly owned product of the Safer Food Group Ltd. All rights reserved.

The term ‘Website’ refers to www.TheSaferFoodSystem.com and to all aspects of browsing this Website and includes general and public visitors to the Website (see ‘Visitors’), and those accessing the Website secure areas to interact with and download as appropriate (see ‘Registered Users’)

The term ‘Visitor’ refers to anyone viewing the non-secure areas of the website in order to learn more about The Safer Food System.

The term ‘Registered User’ refers to any individual who registers online at the Website in order to use a free of purchased product, and accesses the secure areas of the Website that contain the learning materials and downloads that constitute The Safer Food System.

The term ‘Edition’ refers to type of product chosen, ranging from a free Edition offering limited access, to Essentials, Pro and Elite Editions allowing progressively greater access to downloads, learning materials, and support.

The term “Access” or “Accessing” refers to a person accessing, using, viewing the content or otherwise obtaining information in the areas of the website requiring the user to register and login.

The term ‘Purchase’ and ‘purchaser’ refer to the purchase of an Edition requiring payment (Essentials, Pro or Elite Editions).

The term ‘System’ refers to a set of downloadable forms, templates and documents (supported by associated learning materials) for implementation within a Food Business by the Registered User.

Modification of Terms

The Safer Food Group Ltd reserves the right to modify these Terms at any time. Except as otherwise stated herein, any change to these Terms is effective immediately after The Safer Food Group Ltd gives notice to the User. Notice can be given through email, a posting on the Site or any other means by which a Registered User may obtain notice. The Registered User agrees to check the Website periodically for changes to these Terms. Any use of the Website after changes have been made shall be deemed acceptance of those changed terms and/or conditions.

Limitations of Content

The Safer Food Group Ltd reserves the right to change, modify, or discontinue any aspect or feature of this Website or System for Visitors and Registered Users. This includes (in whole or in part) and without limitation, all content and availability. All users including Visitors and Registered Users are solely responsible for ensuring that they have sufficient and compatible hardware, software, telecoms equipment and Internet access necessary for use of the Site.

Additional Conditions for Website Visitors

The use of this Website by Visitors (described above) is subject to the following terms of use: Neither we nor any third parties featured in or linked to by us provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose.

You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this Website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This Website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this Website, which are not the property of, or licensed to the operator, are acknowledged on the Website. Unauthorised use of this Website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this Website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Additional conditions for ‘Registered Users’

Limited License.

The Safer Food Group Ltd hereby grants each Registered User a limited, non-exclusive, non-sub-licensable and non-transferable license to access the content and information available in login areas of www.saferfoodsystem.co.uk according to the provisions contained herein, and subject to the payment of the applicable subscription fees where valid (no fees payable for Fundamentals Edition).

Exam entry

The Safer Food System has two Editions that feature online entry for an accredited Level 3 qualification (currently Pro and Elite Editions). The conditions of use are that only one candidate, the Registered User can be submitted for the online test and that the test must be sat within the licence life of the product ie within 12 months of the first registration of the product.

Licence limitations

Purchase of a licence allows Access to the System for a single individual for 12 months from the date of first registration.

Refund Policy

For purchasers located within the UK full standard UK consumer rights apply including compliance with the Consumer Protection (Distance Selling) Regulations 2000. A 14 day cooling off period, starting from the first day the Purchaser Registers online to use the system. All purchasers of the System successful in gaining a refund are required to delete, not further use and not pass on to any Third Part any content from the System.

Access to Content

We strive to provide access to System on a continuous basis and will make all commercially reasonable efforts to provide uninterrupted access to the System for all our Registered Users. However, from time to time, Registered Users may be unable to Access the System due to conditions beyond our control. Such conditions include, but are not limited to: force majeure, acts of God, power cuts, and the acts of those acting outside the law. Also, from time to time, Access may be unavailable due to software issues, server downtime, increased Internet traffic or downtime, programming errors, regular maintenance of the system, and other related reasons. In response to any unavailability we will take all commercially reasonable steps to ensure Access is restored within a reasonable period of time.

Prohibited Conduct

All Visitors and Registered Users expressly agree to refrain from doing, either personally or through an agent, any of the following ‘Prohibited Conduct’ including:

Uploading, entering or otherwise transferring any virus or communication to the Website that is in any way offensive or affects the use, enjoyment or service of the Website.

Capture, download, save, upload, print or otherwise retain information and content available on the Site other than what is expressly allowed by these Terms.

Permit or provide others Access to the Site using your user name and password or otherwise, or the name and password of another authorised User.

Copy, modify, reverse engineer, disassemble, redistribute, republish, alter, create derivative works from, assign, license, transfer or adapt any of the software, information, text, graphics, source code or HTML code, or other content available on the Site.

Remove or modify any copyright, trademark, legal notices, or other proprietary notations from the content available on the Site.

Transfer any Website content to another person; be it in linking or actual transfer of files, or violate or attempt to violate any installed security mechanisms access any data or server you are not authorised to Access or otherwise breach the security of the Website or corrupt the Website in any way. Or use any device or means to harvest information about other Registered Users or the Website.

Engage in any other conduct which violates the Copyright Act or other laws of the UK.

All Visitors and Registered Users agree to indemnify and hold harmless The Safer Food Group Ltd and its directors, agents, employees, and assigns from and against any cause of action or claim, including court costs, expenses and attorney fees, related to or arising from Prohibited Conduct or other improper or illegal use of the Site, or breach of these Terms and Conditions. Copyrights, Trademarks and Other Proprietary Rights.

The Safer Food Group Ltd shall retain all worldwide rights in the intellectual property in and on the Site, including, but not limited to, trademarks, eLearning approaches and systems, ideas, the source and HTML code of the website, the "look and feel" of the Site, all other graphical elements, and the copyrights in and to its original content. You should assume that everything You read or see on the Site is copyrighted, trademarked, or otherwise protected and owned or licensed by The Safer Food Group Ltd.


All users are prohibited from violating or attempting to violate the security of the Website. You represent and warrant that you are the person on whose behalf you claim to accept these Terms and Conditions, or, if you are entering into these Terms on behalf of a person or entity, you represent and warrant that You have the power and authority to enter into these Terms and bind the person or entity. You also represent and warrant that you are an adult who is legally able to enter into these Terms and Conditions. You may not use the account, user name or password of someone else at any time. You agree to notify Us immediately of any unauthorised use or loss of your account, user name, password and/or credit card information.

Privacy Policy.

We value your business and trust. All of our staff are required to adhere to ethical standards in gathering, using, and safeguarding any information you provide. For more information, please review our Privacy Policy.

Limited Warranties

We warrant that the software allowing Registered Users Access the Website, if operated as directed, will substantially achieve the functionality described on the Website. We provide no warranty that any hardware, software or telecoms and internet service you may use to access the Website or download any System files is compatible or sufficient to access the Website.

Although We have attempted to ensure all information on this Website, We make no guarantee or warranty, expressed or implied as to its’ reliability, accuracy or completeness. Similarly we assume no responsibility for any errors or omissions contained therein.

The System is offered in good faith and all reasonable efforts have been made to ensure it is accurate, relevant and fit for purpose. However, the actual and practical implementation of the System within a food/drink business is entirely the responsibility of the Registered User.

Similarly we have attempted to make all the System components (downloadable forms, templates and HelpGuides) accurate, We make no guarantee, claim or warranty as to whether or not a Registered Users attempted application within a Food or Drink business will provide a robust Food Safety Management System or will comply with UK food safety legislation (or that of the any other territory).

No liability is accepted for any eventuality arising from the use of the System. All advice inferred from any website content, or given by us (members of The Safer Food Team, part of The Safer Food Group Ltd) is offered entirely without liability.

All Visitors and Registered Users Access this Website at his/her own risk. The Website is provided on an ‘as is’ basis without warranty of any kind expressed or implied unless expressively detailed in this Terms and Conditions document. We disclaim all warranties and shall have no liability for damages in excess of the amount The Safer Food Group Ltd received from the Registered User or from a reseller.